sett Platform Privacy Notice
This page describes what we collect when you use sett and how we keep that data protected. We at sett take your privacy seriously and handle all personal information according to data protection principles applicable in the jurisdictions where we operate.
When you open an account on our platform, register for live-dealer tables, make deposits via DANAe-wallet, mobile banking, or other payment methods, or interact with our sportsbook coverage, we collect specific information. Our commitment is to use that data only for account management, fraud prevention, legal compliance, and service delivery. This notice outlines our practices.
What We Collect
We collect your name, date of birth, national ID number, email address, phone number, and residential address when you register with sett. We also gather payment method details, transaction history, and banking information needed to process deposits and withdrawals. All this information is essential for Know Your Customer (KYC) verification and fraud detection.
During your use of our platform, we record your betting activity, game selections, login timestamps, IP address, device type, and browser information. This data helps us maintain service security, detect unusual account behaviour, and provide account recovery support. When you contact our support team, we retain copies of your messages and our responses.
How We Use Your Data
Our primary use of your data is to operate your sett account, process deposits and withdrawals, verify your identity, and comply with anti-money-laundering regulations. We analyse betting patterns to detect fraud and account abuse. We also use your contact information to send account notifications, payment confirmations, and important security alerts.
We do not sell your personal data to third parties. However, we may share information with payment processors, banking partners, and compliance officers where necessary to execute transactions or meet legal obligations. These third parties are bound by confidentiality agreements and process your data only on our instruction.
Data Location and Security
Our servers may be located outside your home jurisdiction. We encrypt all sensitive data in transit and at rest. Access to your account information is restricted to authorised sett staff and trusted vendors who support our platform. We conduct regular security audits and maintain industry-standard practices to prevent unauthorised access.
If we detect a data breach or unauthorised access attempt affecting your sett account, we will notify you through the email address on file. You may reset your password at any time through your account settings. We recommend enabling two-factor authentication for added security.
Your Rights
- Access: You may request a copy of all personal data we hold about you on sett.
- Correction: You can update your name, address, contact details, and payment information through your account settings.
- Deletion: You may request account closure and deletion of non-essential data, subject to legal retention obligations.
- Objection: You may opt out of marketing communications by adjusting notification preferences in your sett settings.
Retention and Legal Compliance
We retain your KYC documents and transaction records for a minimum period required by anti-money-laundering law. Even if you close your sett account, we keep transaction history for audit and dispute resolution. We do not retain payment card numbers after transaction completion; payment processors handle stored card data according to their own security standards.
Third-Party Processors
When you deposit via BCA, e-wallet, mobile banking, or local payment bank transfer, or through online payment and e-wallet, those payment partners receive your transaction data. We do not control their privacy practices. Review their terms before using their services on sett.
Contact and Updates
If you have questions about how we handle your data on sett, contact our support team through the platform. This privacy notice applies to all accounts on sett as of the current date. We may update these practices to reflect changes in data protection law or our services. Continued use of your sett account signifies your acceptance of any updated privacy terms.
Our services are available only where local law permits. You are responsible for verifying that your use of sett complies with your jurisdiction's data protection and privacy regulations.